Top vision

czen

How to become a real master of words

We are not currently having this course. If you are interested in the training, please contact our customer center.

How to become a real master of words

Clear, decisive, and persuasive communication

We are not currently having this course. If you are interested in the training, please contact our customer center.
Basic

Dealing with objection, difficult argumentation situations, and conflicts with dignity and without fear

Is communication part of your professional life? Would you like to be able to communicate in a persuasive way, with authority, but politely? Gain the necessary confidence and learn to state your argument, defend your opinion, and solve conflicts. Suitable communication will positively affect your relationships and you will not be surprised by any situation - whether it is a meeting, presentation, job interview or a debate with your boss.

Program

1. day 09:00-16:30

If you don’t ask, you don’t get

  • what affects the course of communication
  • the art of listening
  • situations in which you should not stay quiet, and how to make your voice heard
  • communication from the perspective of the balance of the communication roles - when and why we lecture, why we are rational or childishly naive

 

What goes around, comes around

  • the role of emotions - working with our own emotions and with our communication partner’s emotions
  • methods of positive communication  
  • being rational vs. emotional
  • body language - the importance of non-verbal communication

 

2. day 09:00-16:30

Speaking is silver, silence is golden

  • how to avoid conflicts and how to identify warning signals
  • a problem or a conflict
  • how to deal with objections  
  • the art of argumentation - how to be convincing

 

Assertiveness is not aggressiveness

  • perfect preparation vs. pure improvisation
  • feedback techniques in communication
  • assertive rules in use - practicing assertive techniques
  • practicing communication skills on specific examples from your professional lives

What to expect?

  • you will learn new skills, which will make your communication more successful
  • you will learn how to use arguments, feedback, and emotion in everyday life
  • practicing in model situations will let you see your mistakes and work on correcting them
  • you will discover the path to balanced and effective communication, which will strengthen your self-confidence
  • thanks to effective communication you will strengthen relationships in your personal and professional life

Who is the training for?

  • foreigners (with advanced level of English) who cannot take part in courses led in Czech
  • everyone who works with people and wants to work on their communication skills

Dates of the training

We are not currently having this course. If you are interested in the training, please contact our customer center.

About top vision

1,21 average grade
of the quality of courses

6 117 satisfied participants
every year

1 432 training days
and courses a year

22 successful years
in the market/p>

How to become a real master of words
CORSO Karlín
Křižíkova 237/36a18600
11990

Dealing with objection, difficult argumentation situations, and conflicts with dignity and without fear

Is communication part of your professional life? Would you like to be able to communicate in a persuasive way, with authority, but politely? Gain the necessary confidence and learn to state your argument, defend your opinion, and solve conflicts. Suitable communication will positively affect your relationships and you will not be surprised by any situation - whether it is a meeting, presentation, job interview or a debate with your boss.

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Top Vision s.r.o.
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