Top vision

czen

How to become a real master of words

11 990 Kč14 508 Kč s DPH11 990 Kč14 508 Kč s DPH

Veronika Štroblová

How to become a real master of words
Veronika Štroblová, soft skills trainer

Clear, decisive, and persuasive communication

13. - 14. 3. 2019Praha
Pro začátečníkyInformace o kurzu v PDFNovinka
Nechat schválitNechte si schválit kurz od šéfa

Dealing with objection, difficult argumentation situations, and conflicts with dignity and without fear

Is communication part of your professional life? Would you like to be able to communicate in a persuasive way, with authority, but politely? Gain the necessary confidence and learn to state your argument, defend your opinion, and solve conflicts. Suitable communication will positively affect your relationships and you will not be surprised by any situation - whether it is a meeting, presentation, job interview or a debate with your boss.

Program

1. day 9:00 - 17:00

If you don’t ask, you don’t get

  • what affects the course of communication
  • the art of listening
  • situations in which you should not stay quiet, and how to make your voice heard
  • communication from the perspective of the balance of the communication roles - when and why we lecture, why we are rational or childishly naive

 

What goes around, comes around

  • the role of emotions - working with our own emotions and with our communication partner’s emotions
  • methods of positive communication  
  • being rational vs. emotional
  • body language - the importance of non-verbal communication

 

2. day 9:00 - 17:00

Speaking is silver, silence is golden

  • how to avoid conflicts and how to identify warning signals
  • a problem or a conflict
  • how to deal with objections  
  • the art of argumentation - how to be convincing

 

Assertiveness is not aggressiveness

  • perfect preparation vs. pure improvisation
  • feedback techniques in communication
  • assertive rules in use - practicing assertive techniques
  • practicing communication skills on specific examples from your professional lives

What to expect?

  • you will learn new skills, which will make your communication more successful
  • you will learn how to use arguments, feedback, and emotion in everyday life
  • practicing in model situations will let you see your mistakes and work on correcting them
  • you will discover the path to balanced and effective communication, which will strengthen your self-confidence
  • thanks to effective communication you will strengthen relationships in your personal and professional life

Who is the training for?

  • foreigners (with advanced level of English) who cannot take part in courses led in Czech
  • everyone who works with people and wants to work on their communication skills

Trainer's recommendations

Veronika Štroblová

Veronika Štroblová

soft skills trainer

I have been training soft skills since 2009. When training, I emphasize non-directive leading, experience, and humor. I can spark interest, motivate, open issues in safe atmosphere, and together with participants, I can find effective solutions. I am interested in feedback. I used to work as an English teacher, instructor in the rescue battalion of the Czech Army, I worked for a crisis helpline in the Center of crisis intervention, and a teacher of primary prevention. I graduated from Psychology at the Faculty of Arts and Philosophy at the University of Pardubice. I lead trainings in Czech as well as English. I successfully passed NATO STANAG 6001 – grade 3 and First Certificate. I also completed training in crisis intervention, and methodology for trainers.

Trainer's recommendations

Veronika Štroblová

Veronika Štroblová

soft skills trainer

I have been training soft skills since 2009. When training, I emphasize non-directive leading, experience, and humor. I can spark interest, motivate, open issues in safe atmosphere, and together with participants, I can find effective solutions. I am interested in feedback. I used to work as an English teacher, instructor in the rescue battalion of the Czech Army, I worked for a crisis helpline in the Center of crisis intervention, and a teacher of primary prevention. I graduated from Psychology at the Faculty of Arts and Philosophy at the University of Pardubice. I lead trainings in Czech as well as English. I successfully passed NATO STANAG 6001 – grade 3 and First Certificate. I also completed training in crisis intervention, and methodology for trainers.

Dates of the training

 TermínČasMístoCena
13. - 14. 3. 2019
St, Čt
 Praha Křižíkova 237/36a11 990 Kč14 508 Kč s DPH
10. - 11. 4. 2019
St, Čt
 Praha Křižíkova 237/36a11 990 Kč14 508 Kč s DPH

13. - 14. 3. 2019

hod.

Praha, Křižíkova 237/36a

11 990 Kč
14 508 Kč s DPH

10. - 11. 4. 2019

hod.

Praha, Křižíkova 237/36a

11 990 Kč
14 508 Kč s DPH

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Top Vision’s recommendation

Markéta Šůstková
Comprehensible communication is the key in interpersonal relations. When you learn to express your opinions, ideas, or fears clearly, it will make your professional and personal life much easier.

Markéta Šůstková

Training & Development Junior Manager

About top vision

1,21 average grade
of the quality of courses

6 117 satisfied participants
every year

1 432 training days
and courses a year

17 successful years
in the market/p>

How to become a real master of words
CORSO Karlín
Křižíkova 237/36aPraha18600
11990

Dealing with objection, difficult argumentation situations, and conflicts with dignity and without fear

Is communication part of your professional life? Would you like to be able to communicate in a persuasive way, with authority, but politely? Gain the necessary confidence and learn to state your argument, defend your opinion, and solve conflicts. Suitable communication will positively affect your relationships and you will not be surprised by any situation - whether it is a meeting, presentation, job interview or a debate with your boss.

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