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Počet nalezených akcí: 10

Tyto kurzy pořádá Vzdělávací centrum EDU Trainings

Vzdělávací centrum EDU Trainings
10. - 12. 12. 2018Praha 4
10. - 12. 12. 2018Bratislava
Pro všechnyPorovnat
15 990 Kč bez DPHZobrazit
ITIL® V3 Foundation for IT Service Management
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
15990

This course introduces the fundamentals of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the key concepts, processes, functions and roles of the ITIL service lifecycle. The course is made up of lectures and practical assignments, which provide an interactive learning experience. This results in good awareness and comprehension of the main aspects of ITIL. The course prepares attendees for the ITIL V3 Foundation Certificate examination. You could obtain 22,5 PDU (Professional Development Units) after you have attained this course. Price of exam is not included in the price of the course.

ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services. ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organisations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™. Learn more about ITIL.

ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.

Pro všechnyPorovnat
14 490 Kč bez DPHZobrazit
PRINCE2® 2017 Foundation
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
14490

The PRINCE2™ methodology is internationally accepted as the leading “best practice” project management approach in both the public and private sectors. This course teaches PRINCE2’s controlled approach to managing projects and is a mixture of input and practical sessions that convey the theory and application of methodology principles. Price of exam is not included in the price of the course.

Pro všechnyPorovnat
27 060 Kč bez DPHZobrazit
ITIL® V3 Continual Service Improvement
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
27060

Continual Service Improvement (CSI) is one of five ITIL® Service Lifecycle modules.

It focuses on how organisations and individuals can strategically review the products and services they have produced following the strategy, design, transition and operation stages of the IT Service Lifecycle and offers guidance on how this process should be organized and executed. This module concentrates on the principles and techniques from the Continual Service Improvement stage of the ITIL Lifecycle, without going into detail about specific processes.

CSI also includes guidance on the tools and technology that can be used to support related activities and how to evaluate risks and critical success factors.

CSI offers best practice that helps businesses and projects continue to meet and adapt to the changing needs of end users, whilst at the same time improving efficiencies and returns on investment for organisations.

Service Operation best practice enables organisations and IT teams to effectively sustain and maintain the products and services they develop, ensuring that their users are provided with efficient resources.

The CSI certification can only be taken following an accredited training course.

Price of exam is not included in the price of the course.

Pro všechnyPorovnat
24 980 Kč bez DPHZobrazit
PRINCE2® 2017 Foundation & Practitioner
Vzdělávací centrum HPE SK
Bratislava
24980

The PRINCE2™ methodology is internationally accepted as the leading “best practice” project management approach in both the public and private sectors. This course teaches PRINCE2’s controlled approach to managing projects and is a mixture of input and practical sessions that convey the theory and application of methodology principles. The course features an interesting case study that illustrates the PRINCE2 method and its concepts. Price of exam is not included in the price of the course.

Pro všechnyPorovnat
13 490 Kč bez DPHZobrazit
PRINCE2® 2017 Practitioner
Vzdělávací centrum HPE SK
Bratislava
13490

The Practitioner Examination Preparation event provides an opportunity to apply learning of the PRINCE2™ methodology to real-life derived scenarios. Price of exam is not included in the price of the course.

Pro všechnyPorovnat
6 150 Kč bez DPHZobrazit
Race to Results Service Management Simulation
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
6150
Pro všechnyPorovnat
36 900 Kč bez DPHZobrazit
ITIL® V3 Release, Control and Validation
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
36900

ITIL® Intermediate Release, Control and Validation (RCV) is one of the ITIL® Service Capability modules. It focuses on the practical application of RCV practices to enable the successful planning, testing and implementation of new services that meet the needs of the user or the organisation.

RCV has been designed in order to provide thorough understanding of the ITIL Service Transition processes and ensure that transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organisational requirements. The module also provides guidance on evaluating change and managing knowledge to improve decision-making processes.

This course provides in-depth coverage of the processes and tools that support the transition of services and service components. In scope processes are Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfillment, Service Evaluation and Knowledge Management. Implementation and technology considerations are discussed in depth.

The RCV certification can only be taken following an accredited training course.

Price of exam is not included in the price of the course. On successful completion of this course, the student can claim 36 education units or PDUs that can be used to attain or maintain the PMI® PMP® credential,
17. - 19. 12. 2018Praha 4
Pro všechnyPorovnat
27 060 Kč bez DPHZobrazit
ITIL® V3 Service Strategy
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
27060

ITIL® Intermediate Service Strategy (SS) is one of five ITIL® Service Lifecycle modules and provides you with guidance that enables you to design, develop, and implement service provider strategy that aligns to the organisational strategy.

It focuses on the importance of the strategic aspect of services within the IT service lifecycle and it provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors, whilst having the skills to develop and progress strategy within an organisation or programme.

This course focuses on the activities for transforming ITSM into a strategic asset and driving strategy through the service lifecycle. Topics include the principals of Service Strategy, defining services and market spaces, Service Portfolio Management, Demand Management and Financial Management. Critical success factors and risks are also covered along with conducting strategic assessments.

The Service Strategy certification can only be taken following an accredited training course.

Price of exam is not included in the price of the course. On successful completion of this course, the student can claim 26 education units or PDUs that can be used to attain or maintain the PMI® PMP® credential.
17. - 19. 12. 2018Praha 4
Pro všechnyPorovnat
27 060 Kč bez DPHZobrazit
ITIL® V3 Service Transition
Vzdělávací centrum HPE
Za Brumlovkou 1559/5Praha 414000
27060

ITIL® Intermediate Service Transition (ST) is one of five ITIL® Service Lifecycle modules. It focuses on the process and practice elements and management techniques required to build, test and implement products and services. In addition, this module shows how service transition can be applied to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases.

With this module, you will learn how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will also get guidance on techniques for organising and managing the transition, and management of technology considerations, challenges and risks.

This course covers the Service Transition component of the ITIL V3 life cycle. Topics include change management, service asset and configuration management, service release and deployment, service validation and testing, performance evaluation, and decision making with the Service Management Knowledge System (SMKS).

The Service Transition certification can only be taken following an accredited training course.

Price of exam is not included in the price of the course.

On successful completion of this course, the student can claim 26 education units or PDUs that can be used to attain or maintain the PMI® PMP® credential.

Pro všechnyPorovnat
24 600 Kč bez DPHZobrazit
Project Management Fundamentals
Vzdělávací centrum HPE SK
Bratislava
24600

This 3-day course will provide the fundamental methodologies, concepts, processes, and techniques to successfully manage a project. You apply project management concepts and processes to real-life projects — allowing you to generate immediate results that are usable in your current business situation — or to a case study that you select from several available. You acquire hands-on experience in applying new concepts in a project team environment. Price of exam is not included in the price of the course.

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